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Terms & Conditions

DEPOSITS and HOLDS

Deposits
THIRDHOME Adventures and its preferred travel partners and/or ground operators require a
deposit to be charged up-front upon confirming a participant on an Adventure. THIRDHOME
Adventures requires a credit card guarantee at the time of booking in order to confirm your
spot. Either our preferred travel partner operating the Adventure (or THIRDHOME) will charge
your credit card for the stated deposit amount.

Each THIRDHOME Adventure will have a “Last-Call” deposit due date. Immediately following
the “Last-Call” date, THIRDHOME will assess participation status and advise all travelers if an
Adventure will be operating. If a THIRDHOME Adventure has not achieved the required number
of participants or if the destination has incurred a need to restructure an Adventure, then
THIRDHOME reserves the right to cancel the Adventure. If an Adventure does not reach full
capacity then THIRDHOME will either restructure pricing based on the number of final
participants or THIRDHOME will cancel the Adventure.

Courtesy Holds
THIRDHOME allows for complimentary spot holds on Adventures for 72-hours.

Extended Holds
Any extension beyond the complimentary 72-hours will require a $150 non-refundable
Extended Hold Fee at the time of hold request. This fee is not applicable to the Adventure, and
is an entirely separate fee.

FINAL PAYMENTS, NAME CHANGES and CANCELLATIONS


In the event that THIRDHOME cancels an Adventure and its departure date upon reviewing the
“Last-Call” status of confirmed participants, a refund will be processed of the initial deposit paid
(with the exception of any Extended Hold Fees that were previously incurred prior to our
cancellation as advised above).

Participant Requested Cancellations

a. Name changes are allowed after deposit up until final payment. After final payment, name changes are not permitted.
b. Cancellations after a deposit has been paid –
i. If THIRDHOME is able to rebook your spot with another participant, a
refund of the deposit amount paid (minus a $150 per person cancellation
fee) will be processed.
ii. If THIRDHOME is unable to rebook your spot with another participant,
the deposit is non-refundable.
c. After final payment has been made, THIRDHOME Adventures are fully nonrefundable.

TRAVEL PROTECTION/INSURANCE and TRANSPORTATION

Travel Protection/Insurance
Travel protection/insurance is available through Allianz Global Care with THIRDHOME Travel
& Concierge. Policies can be obtained that provide coverage in the event of an unforeseen
emergency that may force you to cancel or leave an Adventure in-route. We strongly suggest
that you purchase travel insurance to cover 100% of your vacation cost as there are no
exceptions to the cancellation policy above. THIRDHOME is not responsible for any costs
associated with flights and/or unforeseen travel delays that result on the carrier’s part, weather
related, or for any personal participant reason.

Travel protection/insurance is available through Allianz Global Care with THIRDHOME Travel. Policies can be obtained that provide coverage in the event of an unforeseen
emergency that may force you to cancel or leave an Adventure in-route. We strongly suggest
that you purchase travel insurance to cover 100% of your vacation cost as there are no
exceptions to the cancellation policy above. THIRDHOME is not responsible for any costs
associated with flights and/or unforeseen travel delays that result on the carrier’s part, weather
related, or for any personal participant reason.

Transportation
Participants are advised NOT to book airline flights/transportation, nor arrange visa-entry
required paperwork, until instructed by THIRDHOME. THIRDHOME will advise all participants
when travel arrangements can be made, which will occur following the “Last-Call” deposit due
date.

Re-Seller of Travel Risk Assessment Terms
THIRDHOME Adventures is a re-seller of travel experiences and journeys operating in the
United States; as such we reserve the right to restrict sales to participants/travelers that are
citizens of high-risk countries; and/or promoting travel to destinations that are considered highrisk for US Citizens. This decision is based on many political factors including current US State
Government Travel Department mandates on foreign country statuses, visa requirements and
citizenship/nationality affecting where one might be traveling to. THIRDHOME Adventures
reserves the right to restrict citizens that may be traveling from the updated watch list of highrisk countries where fraud occurs. For up to date information click here.